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Return Info

We want you to love your new purchase , But if you are not completely satisfied , you may returned merchandise purchased to Kaftancitra.com by Email within 7 business days from the date received for full refund, we can't accept if more than 7 business days. Item must be returned with tags still attached to with and make sure that there is no Perfume smells or stains. PLEASE NOTE : ON SALE items and Custom made dress are NON - REFUNDABLE ( because we make it as customer request ). Shipping , tax and handling charges will not be refunded and for any other reasons customer had to pay for their own return shipping - There was no return size and length acceptable , due to the instruction and the size guide.

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